Great job in installing and recommending tile for the kitchen floor. Everyone is very impressed with the finished product. --Janette T in Herndon, VA
We were very happy with our service. The workers went avove and beyond to help us (even helped with a clogged toilet!) --Joseph N in Manassas, VA
Very professional. Quality workmanship. Our foyer looks great!
-- M.D. in Vienna, VA
Tile Artisan did a fireplace tile facade over existing brick. It was a difficult job, we chose a tough material with which to work, other tile vendors turned the project down because they were not confident in being able to do a good job on a fireplace. Paul took on the job with no hesitation and his team showed amazing patience through the project. It was clear that they cared first-and-foremost that the job get done correctly, I appreciated the integrity in their work. I have already recommended them to others, would not think to use anyone else for tile jobs -- a very professional operation, indeed. -- B.Moore Mclean VA
Paul understood what we were looking for and he delivered. No project is every perfect, to be honest, but the minor things we brought to Paul's attention were quickly corrected to our satisfaction. Particularly impressive is how well our new oak kitchen flooring matches that originally installed in the house in 1982, with a 10 foot section of new and old floor interwoven to be completely seamless. He accommodated our schedule fully. We left on holiday over Christmas and returned on New Year's day to find Paul waiting for us to do a quick walk through. We didn't expect that from anyone, but he wanted to make sure we were satisfied. --Da. G. in Arlington, VA
Very good. I've used them 3 times now. Excellent quality. Good customer service. Skilled people to do the job. -- M.Ahn Burke, VA
We were very happy with Paul, his crew and, more importantly, the finished product. We found Paul to be
very responsive, interested in knowing what we envisioned, and provided recommendations based on his experience and best-business practices. His comment to me before he began his work was "we want it
to be perfect". That's a tough standard to set for yourself before you begin the work. My wife tells me I expect too much at times.
His crew started on a Friday.. I let them work the weekend.. and he finished the following Friday.. on schedule! Paul was here every day inspecting the work his teams were performing.. and driving the work for the day.. the crews worked hard.. polite.. very neat and clean.. the stone tiler even mitered the corners of the tile!
I had some questions along the way and Paul responded in an appropriate way.. explained his work, offered alternatives, or complied with my request. I had to remind myself to trust and leave the work to the professional. In the past, other workers in my house didn't do a very good job.
Paul knows his craft.. he is a professional.. the work was perfect.. I've recommended him to two friends since he completed the bathroom renovation.
BTW, his price was less expensive than the other more prominent companies in the Lorton area. -- R.Adamchak FAIRFAX STATION, VA
Tiled basement bedroom, hall, and bath (removed old carpet and vinyl). Replaced basement bath faucet and shower arm. Replaced master shower...took out old plaster board walls, rebuilt with cement board, and retiled. Replaced shower doors.
Basement work went as scheduled. Juan, the tiler, did an excellent job. Arrived on time and
worked through the day with barely a break. Paul (Bender...owner) was onsite daily to coordinate staff activities and keep me informed.
Master bath shower took a bit longer than planned but there was a lot of detail work and it was done very well. As with Juan, Richard (did most of the shower reconstruction and tiling) arrived on time each day and worked straight through.
In each case, the workers removed all debris and did an excellent job of cleaning up after.
Paul was very easy to work with and both teams of workers very pleasant and hardworking. -- G.Fortine SPRINGFIELD, VA